The Charity Marketing Hub

Marketing That Moves Your Mission Forward

Marketing shouldn’t be a barrier to your mission. We help charities simplify, strengthen, and scale their marketing—so you can focus on what matters most.

About Us

Purpose-led. Sector-savvy. Not-for-profit.

We get it—marketing for charities isn’t easy. But with 80+ years of combined experience, a track record of supporting 15+ charities (and counting), and a team deeply rooted in the sector (we’re trustees too!), we know what works. We exist to help mission-driven organisations thrive—and every penny we make goes back into that mission.

We Know Charities Inside Out

We’re not just marketers—we’re trustees too. We understand the challenges, tight budgets, and big ambitions because we’ve been in your shoes.

Expertise When You Need It

From branding and fundraising to strategy and digital, our network of specialists brings the right skills to tackle your charity’s unique challenges.

No Guesswork—Just Smart Diagnosis

“We’re struggling to reach the right people.”
“We don’t know how to turn awareness into donations.”
"We’re not sure how to grow our donor base."
“Social media takes too much time and isn’t working.”
“We don’t have a marketing plan—just lots of ideas.”
"Our marketing is reactive, not strategic."
“Our website is outdated and confusing.”
“Our brand doesn’t stand out in a crowded space.”
“We’re struggling to reach the right people.”
“We don’t know how to turn awareness into donations.”
“Social media takes too much time and isn’t working.”
“We don’t have a marketing plan—just lots of ideas.”
"Our marketing is reactive, not strategic."
“Our website is outdated and confusing.”
"We’re not sure how to grow our donor base."
“Our brand doesn’t stand out in a crowded space.”
We've helped amplify the crucial work of over 30 big and small organisations since 2019

Our process is built on understanding your needs, crafting tailored solutions, and executing with precision—ensuring every project delivers meaningful and impactful results.

01

Diagnose

We begin by listening and learning. Through careful analysis and collaboration, we gain a deep understanding of your needs, challenges, and goals to create a clear path forward.

02

Design

With insights in hand, we craft tailored solutions. Our team combines sector knowledge, creativity and expertise to develop strategies that are practical, innovative, and aligned with your vision.

03

Deliver

We bring your project to life with precision and care. From planning to execution, we ensure every detail is handled, delivering results that make a real impact.

Marketing That Makes A Difference

Marketing & Branding Consultancy

We dive deep into your charity’s goals to create tailored marketing strategies that work. From audience analysis to long-term plans, we ensure every decision aligns with your mission. Let us help you navigate challenges and unlock new opportunities.

Website Development

Your website is your charity’s digital home. We design user-friendly, mobile-responsive sites that tell your story and drive engagement. Whether you need a complete overhaul or a refresh, we’ve got you covered.

Email Marketing

Effective email campaigns can build relationships and boost support. We craft emails that speak directly to your audience, with the right content and design to get your message across. From newsletters to fundraising appeals, we make every email count.

Branding & Design

Your brand should reflect your mission’s heart and soul. We help you build a strong, consistent visual identity that resonates with supporters and stands out in the sector. Let’s create a look that tells your charity’s story.

Team Training

Empower your team with the skills they need to drive your marketing forward. Our practical training sessions cover everything from digital marketing to storytelling, helping your staff make a lasting impact.

How We Help

01

Marketing & Branding Consultancy
FAQ Arrow

We dive deep into your charity’s goals to create tailored marketing strategies that work. From audience analysis to long-term plans, we ensure every decision aligns with your mission. Let us help you navigate challenges and unlock new opportunities.

02
Website Development
FAQ Arrow

Your website is your charity’s digital home. We design user-friendly, mobile-responsive sites that tell your story and drive engagement. Whether you need a complete overhaul or a refresh, we’ve got you covered.

03
Email Marketing
FAQ Arrow

Effective email campaigns can build relationships and boost support. We craft emails that speak directly to your audience, with the right content and design to get your message across. From newsletters to fundraising appeals, we make every email count.

04
Branding & Design
FAQ Arrow

Your brand should reflect your mission’s heart and soul. We help you build a strong, consistent visual identity that resonates with supporters and stands out in the sector. Let’s create a look that tells your charity’s story.

05
Team Training
FAQ Arrow

Empower your team with the skills they need to drive your marketing forward. Our practical training sessions cover everything from digital marketing to storytelling, helping your staff make a lasting impact.

Why Charities Choose Us

Don’t just take our word for it—here’s what charities we’ve worked with say about our collaborative approach and results.

"We designed and updated our website ourselves, but it could have been better. Jetpack’s (TCMH) patience and support throughout the process were great—Rahoul is a fantastic guy, and we really appreciated their expertise. We chose JetPack because they’re local-ish and we value their support for community and voluntary organisations."

Amina

Aspire In Arts

"We lacked experience and confidence in editing our existing website and needed someone who didn’t assume we were IT-savvy. The Jetpack (TCMH) team were pleasant and friendly, delivering sessions at a pace that felt right for us and providing clear, accessible guidance. Their friendly approach, combined with excellent follow-up and offers of extra help, made the entire process supportive and effective."

Susan

Flintham Museum

"We needed expert advice to optimise our MailChimp and email marketing, tailored to a small/medium charity with limited comms resources. Rahoul’s detailed yet approachable audit gave us practical, achievable short-term and long-term actions that align with our 2024 Comms Strategy. His expertise, friendly approach, and ability to meet us where we are made the process both effective and enjoyable."

Libby

St Michael’s Fellowship

"We lacked a strategic social media operation and needed guidance on promoting the Centre’s work and building our team’s capacity. The first session with Jetpack (TCMH) was very comfortable and informative, providing empowerment and confidence to develop a strong social media presence. Rahoul’s common-sense, jargon-free approach made the process engaging and accessible, setting us up for success as we begin this journey."

Kiran

The Emerald Centre

"We wanted to build a quality, personalised monthly conversation with senior-level business leaders in the East Midlands. Jetpack (TCMH), as a locally-based agency, delivered exactly what we needed—establishing, testing, and reporting on outcomes for our newsletter with expertise and transparency. The team has been thoughtful, responsive, and engaged, providing valuable solutions and creating a newsletter that resonates with our audience through its exclusivity and value."

George

1284

"We needed a fresh marketing vision and dynamic media campaign to boost traction for our voter registration project. Jetpack Marketing (TCMH) delivered exactly what we were looking for—creative, technically competent, and with tight project management. They made the complex easy, offering flexibility and responsiveness to emerging challenges, which made the entire process seamless and effective."

Chair

Operation Black Vote

"We had no online presence and urgently needed a website to raise our profile and host online donations. Jetpack (TCMH) provided sound advice, understood our goals as a charity, and delivered a sleek, professional website we can build on. Rahoul and the team were considerate, patient, and easy to work with—offering straightforward solutions, clear communication, and generous support at a reasonable cost. It’s amazing how easy setting up a professional working site can be in the hands of the right people."

Will

Leicester Museums & Galleries Development Trust

"Our outdated website and lack of an efficient IT system were holding us back, and we needed a solution that allowed staff to work securely and log customer details effectively. Rahoul has been incredibly patient, understanding, and supportive—listening to our vision, guiding us on the best system, and encouraging us to use updated testimonials to showcase Adhar’s positive impact. His approachable and friendly manner, combined with his expertise, has made the process smooth and built a trusting working relationship we hope to continue."

Sonal

Adhar Project

"When I launched my company, I didn’t know enough about social media marketing or setting up a website, but Jetpack (TCMH) provided a professional, knowledgeable approach tailored to my needs. They created a stunning website that reflects my core values, from sustainability-focused posts to eco-friendly printing, and have been incredibly efficient, friendly, and responsive to every request. Their ability to work around my busy schedule and handle my marketing needs effortlessly has been invaluable—my business wouldn’t be where it is today without them."

Nisha

Green Tomato

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The Knowledge Hub

Practical insights, proven strategies, and fresh ideas—explore our free resources designed to help you amplify your impact.

Ready to Transform Your Charity’s Marketing?

It all starts with a conversation. Book your free strategy session or brand audit today and let’s uncover how we can help you reach more people, raise more funds, and make a bigger impact.

Don’t wait—let’s get started on your charity’s next chapter.

Book Your Free Session Now